We care how you get there


2015 & 2013: Fleet Coach & Bus Safety Award

Dualway’s commitment to safety was recognised by Fleet Coach & Bus Magazine. The biennial award process recognised Dualway’s safety initiatives (including random driver breathalyser checks, Health & Safety team, Health & Safety officer, Safe Driver training) with a second consecutive award recognition for Safety.

2012:  level 4 EFQM Excellence Award

The Dualway Group was the first Transport & Tourism company to presented with the Level 4 EFQM recognition. EFQM is a membership foundation, headquartered in Brussels, which is dedicated to the mission of promoting sustainable excellence throughout organisations in Europe and this level of recognition aligns the Dualway’s management practices to Europe’s best performing organisations.

2010: ‘Outstanding Best Practice’ award from the CIPD

The Dualway Group was the proud recipients of an ‘Outstanding Best Practice’ award for its internal progression planning and organisation restructure.

2010 & 2011:  Optimus Business Excellence Award

The Dualway Group was awarded the Optimus Mark of Excellence by Failte Ireland. Dualway were recognised for demonstrating a deep commitment to continuous improvement, superior performance and a strategic approach to managing the business.

2009: Dualway Identity Receives Brand Award

The new Dualway image/logo wins best Livery in the Fleet Magazine Coach & Bus Awards 2009. Dualway’s new identity, designed by Room Three, was recognised as delivering a clean, fresh image which captivated the energy of The Dualway Group. Dualway’s new idenity also received a special commendation at the IDI (Institute of Design in Ireland) Awards 2009.

2007: Dublin Tourism Innovation Award

The Dualway Group was awarded the coveted Dublin Tourism Business Award for their pioneering first to market multilingual tour. The multilingual recorded City Sightseeing Dublin Tour commentary features commentary in 6 languages (French, Italian, Spanish, German, Japanese and Russian).

2004 – 2007: Optimus Service Excellence Award

The Dualway team receives Failte Ireland’s (Irish Tourism Board’s) Customer Service Excellence Award for four consecutive years 2004-2007. Working side by side Dualway’s team and management strive to deliver exemplary customer service through warmth, humour and hospitality.